Delivery Options

LSO™ offers many delivery options, from overnight deliveries to ground shipments. Select the delivery option that fits your needs for more information.

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Live customer service at 800-800-8984 or reach us at customerservice@lso.com.

LSO Early Next Day™

Next business day by 8:30 a.m.

  • Available for delivery in many cities within LSO’s service territory.
  • Free use of LSO provided envelopes, polys, tubes and overnight boxes for LSO shipments.
  • LSO will not obtain a delivery signature for 8:30 a.m. deliveries and accepts no responsibility for loss or damage resulting from delivering a package without a delivery signature.
  • Some extended areas may not have LSO Early Overnight service available. In the event an LSO Early Overnight package is tendered to LSO in one of these areas, LSO will still accept these packages for transport and will deliver or attempt to deliver by the end of the day next business day.
  • Monday - Friday pickup in most areas.
  • Saturday
    • LSO Early Next Day delivery service is not available.
    • Saturday pickup service is not available.
  • Packages up to 150 lbs; up to 72 inches in length and 130 inches in length and girth.
  • This service is provided at an additional charge to LSO Basic service.
  • Other fees and charges may apply.

LSO Priority Next Day™

Next business day by 10:30 a.m. to most areas, by noon, or end of next business day to some rural areas

  • Available for delivery throughout LSO’s service territory.
  • Free use of LSO provided envelopes, polys, tubes and overnight boxes for LSO shipments.
  • Monday - Friday pickup in most areas.
  • Packages up to 150 lbs; up to 72 inches in length and 130 inches in length and girth.
  • Other fees and charges may apply.

LSO Economy Next Day™

Next business day by 3 p.m. to most areas, or end of next business day to some rural areas

  • Available for delivery throughout LSO’s service territory.
  • Free use of LSO provided envelopes, polys, tubes and overnight boxes for LSO shipments.
  • Monday - Friday pickup in most areas.
  • Saturday
    • LSO Economy Next Day is not available.
    • Saturday pickup service is not available.
  • Packages up to 150 lbs; up to 72 inches in length and 130 inches in length and girth.
  • Other fees and charges may apply.

LSO 2nd Day™

Guaranteed delivery by second business day

  • Available for delivery throughout LSO’s service territory.
  • Free use of LSO provided envelopes, polys, tubes and overnight boxes for LSO shipments.
  • Monday - Friday pickup in most areas.
  • Packages up to 150 lbs; up to 72 inches in length and 130 inches in length and girth.
  • Other fees and charges may apply.

LSO Saturday™

Saturday by noon to most areas, later in some rural areas

  • Not all areas are served, please see lso.com for a listing of areas with Saturday delivery service available.
  • Basic delivery service is generally guaranteed delivery by noon on Saturday in most areas, but may be later in more rural or remote areas where commitment times are later.
  • Saturday pickup service is not available.
  • Saturday delivery service carries an additional charge to LSO Basic service.
  • Other fees and charges may apply.
  • Delivery commitment times vary and may be later in rural areas.
  • Other fees and charges may apply.

LSO Mexico™

2-3 business days to any city in Mexico

  • Delivery is day-definite and based on the distance to your destination.
  • Free use of LSO provided envelopes, polys, tubes and overnight boxes for LSO shipments.
  • Monday - Friday pickup in most areas.
  • Saturday delivery service to Mexico is not available.
  • LSO Mexico service is limited to document shipments up to 2 lbs.
  • Other fees and charges may apply.

LSO Ground™

1-3 business days

  • Delivery is day-definite and based on the distance to your destination.
  • Available for delivery throughout LSO’s service territory.
  • Use of LSO provided envelopes, polys, tubes and overnight boxes are not permitted for Ground services.
  • Monday - Friday pickup in most areas.
  • Saturday delivery service is not available for LSO Ground.
  • Packages up to 150 lbs; up to 72 inches in length and 130 inches in length and girth.
  • Other fees and charges may apply.

LSO Simple™ Option

Our "LSO Simple" service provides an easy to understand rate with no extra charges for most additional service features.

  • LSO Simple Option is another pricing option that can be selected when shipping using any LSO Express Service (except LSO Mexico) and provides an inclusive pricing option with few additional fees or charges.
  • This pricing option utilizes unique rate tables that allow shipping of LSO Express Services with no additional fees or charges for the basic additional service features of On-Call Pickup, Residential Delivery, Remote Delivery Area, General Signature Required, Security, LSO HIPAA Service, and Fuel Surcharge.
  • Declared Value, Adult Signature Required, Recipient Signature Required, LSO Early Overnight delivery, and LSO Saturday delivery are enhanced service features that are available with the LSO Simple pricing option at the current fees for those enhanced services.
  • LSO Simple Option pricing is available every time a shipment is made and provides a choice to the shipper to use either LSO’s traditional pricing or LSO Simple Option pricing methodology each time they ship for qualified service levels.
  • All service commitments, features, and guarantees are the same, whether choosing the LSO Simple pricing option or the traditional pricing option, for a shipment using the same service and shipment information.
  • Free use of LSO-provided envelopes, polys, tubes, and overnight boxes for LSO Simple Option shipments.
  • DIM weight rules are a weight-based measurement and apply to all LSO services, regardless of pricing options or service levels selected.
  • LSO Simple Option is not available for use with LSO Deferred Services, including LSO Ground, and is also not available for LSO Mexico services.
  • LSO Simple Option is not available when using pre-printed or other non-automated LSO airbills.

LSO Service Guide in PDF Format
LSO Package Points™ FAQ