Our firm, McCall, Parkhurst & Horton, has been an LSO customer for 30 years, and we have always appreciated your service and staff, but tonight your employees went way beyond your great company and service, and we thank you. Please let the San Antonio courier Manager, the Customer Service Representative, and the courier know how much we appreciate getting our package picked up after it was accidentally deposited in the LSO bin shortly after the 6:00 pm deadline. We called customer service to see if the courier could come back, and they did!! Your dutiful customer service rep, Andrea (I think that is her name) and your night Manager and the pickup person, should all be acknowledged as exemplary team members and recognized by LSO. Again, thank you, and we are loyal customers and so appreciate your loyalty to us to get the job done of delivering our package to Austin Monday morning. Again, so grateful, and thank you for having employees that care.
Kathy S. cooper