Customer Service

As of 8/8/23 LSO no longer offers shipping supplies. Any outstanding orders will not be fulfilled. LSO will accept any packaging as long as it has an LSO airbill

LSO Customers: A message about shipping delays

Important Updates
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Our one-of-a-kind shipping model enables us to deliver your own personal rapid delivery system. Only LSO™ combines the speed of a courier, the discipline of a carrier and the service of a true partner. We’re more responsive, more flexible and more friendly than any other shipping company. That’s the power of LSO. Find out more here.
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Lone Star Overnight Announces Annual GRI and Peak Surcharge 2023

December 5, 2023

PLANO, Texas, Oct. 4, 2023  -- Lone Star Overnight (LSO™), the leading parcel carrier in the Southwest and Central regions, is announcing a general rate increase (GRI), effective January 1, 2024, that will average 5.9% on base rates. This news follows earlier similar rate increase announcements from FedEx and UPS. Additionally, LSO is announcing that it will assess a flat Peak Season Surcharge (PSS) of $1.50 on residential deliveries from October 30, 2023 to January 7, 2024.

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